We are actively following the guidelines established by global health authorities. Our offices and factories are being cleaned on a daily basis. We are encouraging our associates to take care of themselves including frequent hand washing and other proper hygiene practices. As well, our jewelry is cleaned thoroughly before delivery. We also offer a ‘Drop Delivery’ option in which your package may be left at your door.
Our customers are our top priority and our site continues to be a safe place for you to shop. If you have any questions, please reach out. We are working around the clock.
Take care of one another!
All prices listed on site are in USD.
*All our packages are fully insured and estimated delivery described above applies to orders shipped within the continental United States. The estimated delivery mentioned above for shipping include production time.
Each customer is responsible for any customs charges that may be applied to international shipments. Oak & Luna has no control over these charges and is not responsible for any actions taken by customs or delivery services. We are excited to offer international shipping to many countries. See full list here.
It’s the customer's responsibility to provide us with a correct and complete shipping address. If your shipping address is different from your billing address, please specify this during checkout.
When your order ships, you will receive a Shipping Notification email. This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order online by logging into the track my order page with your Order ID and Email.
The estimated shipping date is based on the selected shipping method. Shipping dates are based on business days and they do not include weekends and holidays. Special orders may have a longer processing and manufacturing time frame. *If your order has not arrived within the estimated shipping time, or you have additional questions regarding shipping, please Contact our Customer Service Representatives
