shipping information

When your order ships, you will receive a Shipping Notification email.
This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order online by logging into the track my order page with your Order ID and Email.
*If your order has not arrived within the estimated shipping time, or you have additional questions regarding shipping, please contact our Customer Service Representatives

1. US, AU, CA, Europe
Prices include taxes and duties. There will be no additional charges upon delivery.

2. Other countries
Local duties and taxes may be applied to your package. Oak and Luna has no control over these fees. Please refer to your country's customs and import office for more information.