TERMS AND CONDITIONS

By purchasing from Oak & Luna, you agree to the following terms and conditions.

PRIVACY POLICY

  • At Oak & Luna, your privacy is extremely important. Any information you submit to our website, or that is gathered by a “cookie” during your visit, is used strictly by Oak & Luna to maintain a record of your purchases and for promotional reasons.
  • We do not sell, transfer, rent or trade your information to any third party.
  • All personal information submitted through our site is confidential. Under no circumstances will we disclose or share your information with an unauthorized third party.

COOKIE POLICY

  • Cookies are pieces of information stored directly on the computer or device that you are using. Oak & Luna uses cookies to give you a quick and seamless shopping experience.
  • With cookies enabled, Oak & Luna can determine the buying and browsing behavior of all customers. By browsing Oak & Luna, customers consent to the placement of cookies on their computer.
  • Customers have the ability to disable cookies by adjusting user settings on their browser.
  • Click here to see full Cookie Policy

SHIPMENT, CUSTOMS, DUTIES AND TAXES

  • All items purchased from Oak & Luna are made pursuant to a shipment contract.
  • This means the risk of loss and title for such items pass to the buyer upon our delivery to the carrier.
  • The use of the Oak & Luna site is intended only to people and entities able to form legally binding agreements and with the purpose of purchasing items for personal use by themselves or as gifts.
  • Oak & Luna offers international shipping. The recipient specified on the delivery address will be the importer of the purchased product, and must comply with all laws and regulations of the destination country.
  • Purchased goods may be subject to import taxes, customs duties and fees levied by the destination country or state.
  • The recipient specified on the delivery address may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's location.
  • Additional charges for customs clearance must be borne by the recipient specified on the delivery address. Oak & Luna has no control over these charges and cannot predict what they may be.
  • It is the responsibility of the recipient to contact their local customs office for more information. When customs clearance procedures are required, it can cause delays beyond Oak & Luna’s original delivery estimates.

DISCLAIMER AND LIMITATION OF LIABILITY

  • Oak & Luna portrays products as accurately as possible. However, Oak & Luna does not warrant that product descriptions, pictures or any other content of Oak & Luna is accurate, complete, reliable, current, or error-free. Variations caused by technical, typographical, digital, or photographic reasons may occur.
  • Colors may be incorrect due to your monitor settings. We cannot guarantee that your monitor’s display will be accurate.
  • If you receive a product that did not have an accurate description, you may return the product new and unused for a refund. All of Oak & Luna products are guaranteed against defects for 30 days from the date of the invoice. Except as expressly stated herein, Oak & Luna disclaims all warranties, either express or implied, of any kind with respect to products sold on the Oak & Luna site.
  • You agree that the sole and exclusive maximum liability to Oak & Luna arising from any product sold on the Oak & Luna site is the price of the product ordered.
  • In no event shall Oak & Luna, its directors, officers, employees or representatives be liable for special, indirect, consequential, or punitive damages related to products sold.

MARKETING USE OF YOUR PERSONAL INFORMATION

  • By signing up for newsletters, you agree to receive special offers and promotions of Oak & Luna. You can unsubscribe from emails at any time by clicking the unsubscribe link contained in the email.
  • We do not rent, sell, or share Personal Information about you with other people or non- affiliated companies for marketing purposes without your permission.

CONTACTING OAK & Luna

  • If customers have any comments, questions, or concerns regarding the Policy or any other issues regarding privacy and security, please do not hesitate to contact Oak & Luna customer service representatives (custserv@OakandLuna.com).


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