All items are covered with a 24 months period. Any damage during this time will be covered.
our jewelry is made of high-quality materials and stones.All items are covered by a 24-month warranty, which means we’ll replace or fix any damaged item within 24 months of the time of purchase. All items must be returned before the new item can be reproduced.
THIS WARRANTY DOES NOT COVER:
- Damage, accidental or otherwise, not caused by defect of material or workmanship.
- Damage due to daily wear and tear, scratches, and damage of any accessory-part.
- Water damage to a product not marked “water resistant”.
- Lost or stolen items.
Please contact our Customer Care Team if you have experienced any defect to your item that is covered by our warranty. Please send us your purchase receipt to validate this warranty along with a clear image of the damaged item.
5-Years Extended Solid Gold & Diamond Warranty
You may extend your free 2-year warranty to five years for extra peace of mind. The extended warranty can be purchased when you select your item in the product page.
*This option is applicable for Solid Gold and/or Diamond products only.