We want your Oak and Luna jewelry to fill your life with elegance and beauty. That's why we make sure each piece is made from the finest materials and gems.
In the unlikely case of any damage, know the jewelry you buy is covered by a 24-month
warranty. That means we’ll replace or fix any damaged item (or part) within 2 years of purchase.
The warranty does not cover:
1. Damage (accidental or otherwise) that wasn't caused by faulty materials or production.
2. Damage due to reasonable wear and tear,
scratches.
3. Water damage to a product not specifically marked as water-resistant.
4. Lost or stolen items.
If you notice any damage covered by this warranty, please contact our Customer Care Team for help. Make sure you include your order number and a clear image of the damaged item, so we can process
your request as soon as possible.
It's important to note you will need to return the item to us before we can send you a new one.
